Overview

This policy explains what information SocialMediaScheduler collects, why we collect it, and the choices you have. It applies to our website and social media scheduling service.

Information we collect

We collect account details you provide, workspace content you create, billing records from our payment processor, device and usage data, and connection tokens authorized through social networks. We do not receive or store your social network password.

How we use information

We use information to operate the service, store and schedule the content you create, send the publishing reminders you request, publish through official platform APIs only where you have connected an account and chosen that method, maintain security, provide support, measure product performance, and meet legal requirements.

Content you create

We store your posts, platform versions, notes, planning channels (names, handles, profile links you enter), media files and publishing records in your workspace. Planning channels do not give us access to your social accounts. Media files are kept in private storage and are accessible only to members of your workspace. Deleting content here does not delete posts already published on a social platform.

AI generation

When you use the AI Content Studio, the brief you submit (topic, audience, tone, keywords and any source text) is sent to Google Cloud Vertex AI (Gemini models) to generate drafts. We do not use it to train models, and Google does not use Vertex AI customer data to train its models, and we keep only usage records (token counts, timing and estimated cost, not your prompts or generated text) for quota and cost purposes. Generated text is saved only if you save it to a post. Do not include confidential or personal information in AI briefs.

Reminders and email

Publishing reminders are shown in the app and, if enabled, sent by email through our email provider. You can change or turn off reminders in Settings.

Social account access

Connecting a social account through an official platform API is optional. When you do, SocialMediaScheduler requests only permissions needed to provide selected features. Connection credentials are encrypted. You can disconnect a social account at any time from workspace settings or revoke access with the platform.

Storage and retention

We retain information while your account is active and as needed to provide the service. You may request account deletion; some records may be retained when required for security, fraud prevention, billing, or law.

Your choices

You may access, correct, export, or delete your personal information, subject to applicable law. Contact privacy@socialmediascheduler.tools for a privacy request.

Contact

Questions about this policy can be sent to privacy@socialmediascheduler.tools.